observer.gm - The Public Utilities Regulatory Authority (PURA) Thursday launched its Consumer Affairs Help Desk Service tagged 148. This new service is designed to put into place an impartial and effective consumer complaints resolution mechanism, related to communications, electricity, water and sewerage services as mandated by the PURA Act 2001. Speaking at the occasion, Alhagie B. Gaye, Director general of PURA, said that the PURA Act 2001 established PURA to regulate the Telecommunications,...» view full story