The US Embassy in Banjul, last week, launched a new website which is expected to improve customer services, at the Embassy complex on Kairaba Avenue.

The reconstruction of a new website is a general requirement of all the US embassies around the world and the re-designed format makes the website more user friendly, with a catalogue of invaluable information.

Speaking at the launching ceremony, Wendy A Kennedy, the consular at US Banjul Embassy, said the website would make access to information a lot easier and better helps its users to understand the information material.

Ms Kennedy highlighted that the new home page provides news, US citizen services, information on visas, among other relevant issues. She added that the website was designed to the convenience of the its users, with remarkable internet speed connections.

For his part, Mr Muhammed M Njie, the assistant diplomacy and cultural affairs officer at the US Embassy, explained that this change was meant to promote better and positive communication between the embassy and the people they serve.

Mr Njie pointed out that the home pages, such as the embassy news, contains all the latest headlines from Washington, press releases, information on schedules, holidays and events attended by the ambassador, among others.

On the US citizen services page, he stated that this provides information and assistance to US citizens in The Gambia and that the visa page also provides information and guidance on visa applications for immigrant and non-immigrant visas for an easy application process.

The new US Embassy website also has the names of cities around the world. According to the embassy, visa applications for both the immigrant and non-immigrant visas can only be done online.