Vacancy for Client Services Supervisor
 
Position: Client Services Supervisor
Employer:  Pristine Consulting
Domain: A Technology Services company services providing global software integration services. 

Expected Environment: This new position will require frequent adaptation to changing business processes and technologies. Successful Candidate will need to learn fast, think and work independently, provide strong leadership, and operate with little supervision in a dynamic environment.   Successful Candidate will provide services to clients and users in The Gambia, United States, and Europe.

The Client Services Supervisor (CSS) will be responsible for ensuring that all company products and services meet the highest standards and that the company lives up to its credo of "delivering technology with excellence".

Key Responsibilities:
∑  Supervise administration of Client Services Department
∑  Manage the Acceptance Certificate process
∑  Conduct surveys of clients to gauge client satisfaction
∑  Maintain and update client accounts  as required
∑  Maintain and update Client Services business intelligence reports
∑  Answer client phone calls and emails
∑  Perform other tasks as may be decided by management

Knowledge and Skills
∑  Open-minded, aggressive and entrepreneurial personality
∑  Exceptional thought and people leadership
∑  Strong sense of ownership and independence
∑  Strong internal motivation and self-confidence
∑  Excellent communication skills
∑  Strong analytical and quantitative skills
∑  Experience and comfort in working in  a rapidly evolving work environment
∑  Experience or familiarity with Banking or Retail industries
∑  More than 2 years experience in Sales, Marketing or Product development
∑  Familiarity with the Internet and Internet-based software products.
∑  Bachelor degree required.

Note:
Send Resume by Wednesday 14th May 2008              
to jobs@pristine.bz

Only short-listed applicants will be contacted.

AUTHOR:DO