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Gamcel’s grand promotion final draw held

The Gambia Cellular Company and the leading GSM operator in the country, Gamcel,  yesterday held its grand promotion final draw for the year 2008, at its head office along the Mamadi, Manjang highway. This is in fulfillment of the company’s promise made to their customers for the year 2008. Five people were lucky to win the last five generators, five won 5 TV sets, ten people won 10 scholarship packages and the final Yaay Borom 6, for the first time was won by one Ebrima Jobe, a native of...

CFL project a success

The CFL Pilot Project launched by PURA on September  6th 2008 has registered a tremendous success both in terms of Socioeconomic impact and Network losses reduction as well as voltage improvement at the customer premises. The Pilot Project which was implemented in September saw the changing of incandescent lamps in the pilot area to Compact Fluorescent Lamps CFL’s Approximately 2000 CFL lamps were installed in the pilot area in Kanifing South. An average of between 15 to 25 lamps was changed...

Training your staff

Introduction Selecting effective training for your employees can vastly improve your chances of success. It can help build your competitive advantage and equip your employees with the skills that your business needs. When choosing training courses for your employees, it is a good idea to bear in mind that people learn in different ways. Training will be more effective if it meets employees' individual needs as well as your business needs. The business case for investing in the development of...

Correction

Inrelation to the story “Comium Opens New Branch”we wish to clarify that Ms Ya SaineyGaye is the communications officer with Comium, Samer Mehaidly is thecommercial director of Comium and that Mrs. Suwadu Jallow is the customerservice supervisor with Comium. We apologise for the previous error.

Enhancing marketing skills seminar ends

The seminar on enhancing marketing skills Wednesday ended at the Management Development Institute (MDI). The seminar brought together 22 middle and senior level marketing officials from eleven key private and public sector institutions which included The Gambia Ports Authority, National Environment Agency, Bank PHB, FIB Bank, Trust Bank, Reliance Financial Service, Nawec, Global Security Insurance Company, Gambia International Airlines, Gambia Tourism Authority and the Gambia Radio and...

PURA Launches Customer Help Desk

PublicUtilities Regulatory Authority (PURA), the institution established to regulatecorporate services and goods delivery to the general public, such astelecommunications, electricity, water and sewerage, broadcasting and transportsectors in the country, on Thursday launched its Customer Affairs HelpdeskService.The servicewas launched by Dr. Malick Njie, Secretary of State for Health and SocialWelfare on behalf of His Excellency the President of The Republic of The Gambiaat PURA’s head office...

Trust Bank Ltd: introduces new product

The Gambia’s leading Bank in the commercial banking industry on thursday launched a new product called Point Of Sale (POS) machine at the kairaba shopping centre along kairaba avenue in serrekunda. The POS provides alternative payment method to cash when making a purchase and where in funds are withdrawn directly from the customer or the cardholder’s account. It also came with a debit card called Quick Cash which will be accepted by all exclusively selected shops, restaurants, supermarkets, and...

Customer Care Lacks In Most Filling Stations in The Gambia

Some stations Pump Attendants in the Gambia, do not have proper care for their numerous customers who provide employment for them. When a customer drove in to buy any product especially at a time when there is shortage of fuel, most attendants rather sit down watching the desperate customers without telling them that they are out of fuel. Some even will shout at them by telling them “we do not have”! This I think is not the way. I guess before employing any worker in to such public place,...

New offers at Africell

Award winning GSM operator, Africell, on Tuesday, launched two new offers for their growing number of customers at a ceremony held at its Head Office, along Kairaba Avenue. The colorful and exciting gathering saw the entire staff of Africell in their blue T-shirts bearing the name and logo of the GSM giant. According to the management of Africell, "any customer who buys a sim card including D45 credit, would receive a new T-shirt for free. And if you buy sim card plus D90 credit, you would...

Man threatened with toy pistol- Police officer

Badinding Kinteh, an officer at the Yundum Police Station has told the court that he was on duty on December 5, last year, when Modou Manjang, the complainant, lodged a complain about himself been threatened with a toy pistol by Alhagie Kebba Gassama of Daranka, a hamlet of Lamin Village, Kombo North. Kinteh, who appeared before Senior Magistrate EF M’Bai of the Brikama Magistrates Court as the second prosecution witness on Wednesday, recalled that the complainant later accompanied three police...